What the FAQ Covers and How to Use It
We've organised this FAQ around the questions that come up most often — not a generic wall of policy text. Each section tackles one specific area: how to log in, how to send a deposit through bKash or Nagad, what happens when a withdrawal is under review, and how to reach support when an answer isn't here. If you're in Dhaka or
anywhere else in Bangladesh, the steps are the same. We update these answers when our processes change, so what you read here reflects how things actually work right now. If you've tried the FAQ and still need help, our support team is a message away. Think of this page as the shortcut before you need to contact us — most account questions
are answered here in under two minutes. Local payment methods like Rocket and Nagad are covered in depth below.
- bKash
- Nagad
- Rocket